Overview
Trilogy Tower One faced significant issues with aging mechanical systems, far beyond a simple chiller replacement. Due to the complex Body Corporate structure consisting of residents, tenants and short-term rentals the project required a unified approach under a single contractor to ensure a timely and seamless execution. Through a competitive tender process VAE were awarded the project based on a set of key criteria. This included the need for a Cairns based contractor, Queensland Builders license, project management abilities, previous major projects outcomes along with a reputation of excellence in the Cairns Market. VAE shone through with the key criteria along with offering competitive tender value and demonstrating keen interest in this opportunity. A one stop solution which consisted of 80% mechanical, 20% building and roof waterproofing works was a highly desired option for the Body Corporate and VAE delivered on that.
Key Challenges
• Stakeholder Complexity and Communication: was efficiently dealt with by the VAE Project leaders with excellent, consistent communication and a “Customer First” attitude from the beginning of the tender process to project completion. The VAE team became educators and partners with the Body Corporate HVAC/Roof Waterproofing Sub Committee along with the Strata Manager & dedicated Project Manager attending fortnightly meetings with all key stakeholders and always provided full availability during the project.
• Live Building Works were always going to challenge the Body Corporate, the owners and VAE. A carefully considered construction plan was developed six months out from commencement of the project works allowing all Trilogy owners to plan well ahead for the required three-to-four-week absence from their units.
