Privacy

We’re committed to safeguarding personal information shared with us, and below we outline the type of information we may collect, and how it may be used.

Last Updated / November 2024

We adhere to the Australian Privacy Principles and international privacy legislation where relevant, ensuring that your personal information is treated with the utmost confidentiality and security.

Should you wish to amend any personal information you have provided to us, or if you prefer to opt out of receiving communications from us, you may do so at any time by contacting us. Information shared with us is stored securely to prevent unauthorised access or disclosure.

We manage personal information in accordance with the Australian Privacy Principles outlined in the Privacy Act 1988 (Cth). 'Personal information', as defined by the Privacy Act, refers to information or opinions that identify an individual or from which an individual's identity can be reasonably ascertained.

We respect the privacy of all our dealings with visitors, including online. We may collect information on or through various forms that can personally identify you. For example, we collect personally identifiable information which you volunteer to us to respond to questions and comments about us and our services, and to mail e-newsletters (the legal folks like to call it 'Personal Data').

VAE Group may receive and store information you provide us through:

• This website or another one of VAE Group sites or tools
• Day-to-day business together (ie business card exchanges, correspondence with VAE Group people)
• Recruitment, employment or training
• Events or referrals
• Feedback or surveys
• Systems we collaborate on

This might include basic personal and contact information such as:

• Name
• Company
• Date of birth
• Phone or mobile number
• Address
• Email address
• IP addresses
• Device information

This enables us to send you information. We may also collect additional data at other times, including but not limited to, when you contact us, provide feedback, participate in training, change your content or email preferences, respond to a survey, or communicate with our people.

We may use personal information collected from you for the purpose of providing you with information about VAE Group including marketing material, updates regarding our business and / or divisions / initiatives, invitations to events, newsletters, and other general information. This will only apply if you have registered by providing your details to us in any dealings with VAE Group as outlined above

We make sure that all reasonable means are used to protect the confidentiality of your Personal Data while it’s in our care and control. We will not knowingly share any of your Personal Data with any third party other than our service providers who assist us in providing the information and / or services we are providing to you. When we do occasionally share your personal information with a service provider, we only ever do so if they agree to comply with our privacy standards as described in this privacy policy. Some of our service providers may be overseas and may not be subject to Australian Privacy Laws. Please contact us if you want to get the specific details.

Keeping data safe is really important to us. We work hard to ensure the security, integrity and privacy of personal information submitted to our websites, and we periodically update our security measures to keep up with current technologies.

Any non-personal information, communications and material you submit to us via one of our websites or by email, or which we obtain from third parties without promises of confidentiality, may be kept, used and disclosed by us on a non-confidential basis. We are free to use and reproduce any such information freely, and for any purpose whatsoever. Specifically, we will be free to use any ideas, concepts, know-how or techniques contained in such information for any purpose, including developing, manufacturing or marketing products.

Individual profiles and company details are not used for any other purpose. Details are only supplied to a third party platform when it is required by law to protect our copyright, trademarks and other legal rights.

Use of cookies allows a website to tailor its configuration and content to your needs and preferences. Cookies do not access information stored on your computer or any personal information (eg name, address, email address or telephone number). Most web browsers automatically accept cookies but you can choose to reject cookies by changing your browser settings. This may, however, change some user experience on our website.

Our websites use minimal cookies to analyse website traffic and help us provide you a better experience. Cookies may also be used to show relevant ads to website visitors through third party services such as LinkedIn or Google AdWords. These ads may appear on this website or other websites you visit.

We may, from time to time, need to disclose certain information, which may include your Personal Data, to comply with a legal requirement, such as a law, regulation, court order, subpoena, warrant, in the course of a legal proceeding or in response to a law enforcement agency request. Also, we may use your Personal Data to protect the rights, property or safety of VAE Group, our customers or other third parties.

We do not and will not sell or deal in personal information. We will never disclose your personal details to a third party except the necessary information required by providers of products or services we may use or to protect the rights, property or safety of VAE Group, our customers or third parties or if required by law.

We might use your information in a general sense, though – without your name – to create statistics, identify trends or demands and to assist it in meeting market needs generally. We might also use the information that is collected to improve our website and services but not for any other use.